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General Information |
RESERVATIONS: Please call 913-369-3939. All tours require advance reservations. Your reservation is confirmed once payment is received. EARLY BOOKING BONUS: All tours offer an early booking bonus. Take advantage of extra savings or bonuses by making your reservation by the deadline listed for that particular tour. The deposit must also be received within 5 days of making the reservation in order to maintain the bonus. This is a reward for only those who reserve early. PAYMENT: Make check payable to Group Getaways, PO Box 503, Tonganoxie, KS 66086. We also accept Visa, Mastercard and Discover if you prefer. DEPOSIT: Deposits are due within 5 days of making reservation. A reservation is confirmed when payment is received. FINAL PAYMENT: Final payment is normally due 45 days prior to departure for most tours. The date is listed for each tour. DAY TRIPS: Full payment is due within 5 days of making reservation. CANCELLATIONS/REFUNDS: If you cancel a tour before the final payment deadline, you will receive a full refund if you paid by check. If you paid by credit card a 5% fee will be charged. Once the cancellation deadline has passed, the tour is non refundable. We highly recommend cancellation insurance to protect your loss. TRIP CANCELLATION INSURANCE: We highly recommend insurance to protect your losses should you need to cancel for covered reasons. Insurance premiums are non refundable unless Group Getaways cancels the tour. Your insurance premium if refunded if Group Getaways cancels the tour. The premium is determined by cost of tour. As you will find, we offer extremely low prices. See Trip Cancellation Insurance grid for pricing. PRICE INCLUDES: Each tour lists what is included in the price. Deluxe motor coach transportation and a tour director are included on every tour. LUGGAGE: Each participant is allowed one large piece of luggage (not to exceed 50 pounds) and one small carry-on. The carry-on bag cannot have wheels and must be able to fit in the overhead compartment on the coach. A luggage tag for your checked bag will be mailed with the final documents. Your carry-on bag stays in your possession. All checked luggage MUST have a Group Getaways luggage tag attached. ATTIRE: Pack light. Layered clothing is best. The coaches can be cool. Bring a jacket or blanket for the ride. We will let you know if special clothing is required on a particular tour. Good walking shoes are a must. Casual clothing is the norm. HOTELS AND REQUESTS: Special requests such as a room next to another traveling companion, smoking room, or a specific bed type needs to be requested at time of reservation. We will do all we can to accommodate your request. Please note that it is a request only and no guarantees can be made. Many hotels are 100% non-smoking. GUARANTEED SHARE PROGRAM: If you are traveling alone, are a non-smoker, and would like a roommate for cost savings, let us know when making your reservation. We will pair you with another non-smoker of the same gender. If we do not find a roommate for you, you will still enjoy the same low share rate and have the room to yourself. This program must be requested at time of reservation and at least 45 days prior to departure. If not requested within these guidelines, we cannot guarantee the share price. SMOKING: Smoking is not permitted on the motor coach. Break stops are made along the way to accommodate our passengers. Please know that many hotels do not offer smoking rooms. SINGLE SUPPLEMENT: The higher rate is based on the room charge. EX: Your room cost is $100.00 per night so you would pay $100.00. If you have a roommate, you would each pay $50.00. Generally, the room price is the same for 1 or 2 people. The more nights you stay, the higher the difference is between the single and other sharing rates. This is why we offer the guaranteed share program. MEALS: We will do all possible to satisfy special meal requests. If you have food allergies or are vegetarian, please let us know when making your reservation. Often times a full service restaurant will accommodate you if they have enough advance notice. We offer snacks and treats on the coach. Please let us know if you can't have certain foods. TRAVEL DOCUMENTS: Approximately two weeks prior to the trip, your travel documents will be mailed to you. Documents include a detailed tour itinerary, departure information, hotel information, clothing suggestions, luggage tag, medical form, and any other information pertinent to that particular trip. PICK UP POINTS: In an effort to keep our prices as low as possible, pick up points will vary per trip. They will be listed with each tour. Please be at your pick up point 15 minutes before departure in order to load the luggage and depart on time. Please note that pick up points can change at any time. Depending on the number of participants and where they are coming from, some locations may be removed and another location could be added. GRATUITIES: The tour price includes gratuities for the local step-on guides, meals that are included on the tour and luggage handlers. End of tour gratuities for the motor coach driver and tour director are not included and should be based on the quality of the service. The travel industry recommends $2 to $3 per person, per day for each the driver and director. MOTOR COACH SEATING: All over night tours will have a seat rotation which is determined by tour director. MOTOR COACH RESTROOMS: Every coach has a restroom on board. Normally, we offer break stops every 2 to 2 ½ hours. However, they are available for your convenience. RESPONSIBILITY: Many things beyond our control can change from the time a tour is planned to actual tour operation. We reserve the right to vary itineraries and substitute facilities when necessary. Group Getaways is not responsible for any act, omission or event during the time passengers are not on board the conveyances used on the tour. Group Getaways acts only as an agent for tour members in arranging room accommodations, transportation, sightseeing, admissions and restaurants. Group Getaways is not responsible for any losses or damages of personal property, or for injuries, expenses or damages incurred by any traveling tour member. |